Privacy Policy for Sikka2x

1. Information Collection:

  When you use Sikka2x, we may collect various types of information to provide you with a seamless and personalized experience. This includes essential personal details like your name, email address, contact number, and payment information, which are necessary for user registration and verification processes. Additionally, we may gather non-personal information such as your device type, IP address, and usage patterns. These insights help us understand how users interact with the app, enabling us to make continuous improvements and optimize our services.

2. Usage of Information:

Rest assured, the personal information we collect serves specific purposes aimed at enhancing your Sikka2x experience. We use it to create and manage your user account, ensuring that you have access to all the features and functionalities tailored to your preferences. Furthermore, when you participate in cricket quizzes and compete for real money, your provided information plays a vital role in enabling smooth and secure transactions. Your winnings are credited to your account with ease, making the entire process hassle-free and enjoyable. Moreover, should you ever require assistance or support, the information you provide allows us to address your concerns effectively, ensuring a high level of customer satisfaction.

3. Data Security:

Your privacy and the security of your data are paramount to us. We take every measure to safeguard your information from any unauthorized access, alteration, or disclosure. To ensure the utmost protection, Sikka2x employs industry-standard security protocols. Our dedicated team continuously monitors and updates our systems, ensuring they remain resilient against potential threats. You can trust us to handle your information with the highest level of care and attention.

4. Third-party Sharing:

n certain instances, to enhance the functionality and user experience of Sikka2x, we may collaborate with trusted third-party service providers. These collaborations may involve sharing certain user information. However, we want to assure you that our partnerships are bound by strict confidentiality agreements. These third parties are not permitted to use your data for any purposes other than those directly related to improving the app's performance, facilitating payment processing, or conducting necessary analytics.

5. Legal Compliance:

While we are committed to protecting your privacy, there may be situations where we are required to disclose personal information in compliance with the law, regulations, or legal proceedings. Such instances may include responding to court orders or government requests.

6. Children's Privacy:

Sikka2x is intended for use by individuals who are 18 years of age or older. We do not knowingly collect or store personal information from minors without the appropriate parental consent. Protecting the privacy of children is of utmost importance to us.

7. Cookies and Tracking:

To enhance your overall experience on Sikka2x and gain valuable insights into user behavior, we may utilize cookies and similar tracking technologies. Cookies are small text files stored on your device, which allow us to remember your preferences and optimize app performance for your benefit. You have the freedom to manage your cookie preferences through your browser settings.

8. Opt-out:

If, at any point, you wish to stop receiving promotional communications from Sikka2x, you have the option to opt-out. Simply follow the instructions provided here - https://sikka2x.com/supporthelp to unsubscribe from such communications.

9. Grievance procedure:

At Sikka2x, we value our players and strive to provide a fair and enjoyable gaming experience. We understand that concerns and grievances may arise from time to time, and we are committed to addressing them promptly and fairly. This Grievance Procedure outlines the steps you can take if you have a grievance related to the Sikka2x real money gaming application.

Contact Customer Support: If you have a grievance or concern, please contact our Customer Support team. You can reach them through the following channels:

  • In-app Help Center: Navigate to the "Profile" or "Support" section within the Sikka2x application. You can submit a support ticket or live chat with a customer support representative.
  • Email: Send an email to help@sikka2x.com with a detailed description of your grievance.

When contacting Customer Support, please provide the following information:

  1. Your username
  2. A clear and concise description of the grievance
  3. Any relevant screenshots or evidence

Our Customer Support team will investigate your grievance and provide you with a response within a reasonable timeframe.

10. Changes to Policy:

Sikka2x reserves the right to update and modify this Privacy Policy as necessary to adapt to changing circumstances or to enhance our data protection practices. Any revisions will be promptly communicated to users through the app or other appropriate channels.   By using Sikka2x, you provide your consent to the practices outlined in this Privacy Policy. We encourage you to read and understand this policy to make informed decisions about your data. If you have any questions or concerns regarding your data or this policy, please feel free to contact us at help@sikka2x.com.

11. Refund Policy:

Our refund policy stipulates that we do not offer refunds on deposits made within our application, as Goods and Services Tax (GST) is applicable to the deposited amount. While users retain the option to withdraw their funds, refunds are not permissible under this circumstance.


This Privacy Policy was last updated on 08 Feb 2024.
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